Denver Public Library: Bear Valley Branch Library - Denver, Colorado

Jacksonville

On 03/03/2025 I visited the Bear Valley Library in Denver, CO. I needed to download a few documents, but I had no idea how to proceed. Tech is not my thing. That was difficult for me until I visited the librarian, Bri/Bre. She was kind and supportive of me. She had a lovely smile and was amiable. Bri was a huge help to me. She guided me through the process of downloading and printing documents step-by-step. She went above and beyond. She was very patient with me. It's rare to find employees like Bri, so when you do, be grateful for them. Bri is a fantastic person who excels at her work. Bri, I appreciate all of your assistance. Thank you!

Victoria R. B.

Great hold shelf and self check out. Lots of toys and games for the kids and a teen section with its own computers. It's a wonderful place to visit.

Achyut B.

Thank you!! Genuinely I cannot be more thankful for all the resources the library provides. Epically Udemy which has been a gamechanger for my personal development and carrier enhancement.

Crystal T.

The librarians were very helping and hands on when we needed help. The staff gave us very helpful suggestions. We appreciate that kind of help.

Stephanie A. J. E. L. M.

On 12 December 2023, I had a crisis: I was due in court and oxygen problems (I’m on oxygen 24/7) had me running unbelievably late. I called the library closest to where I was and sobbed to James my tremendous problem, and he quite literally moved heaven and earth in order to help me. So did another very kind gentleman at the front desk who ended up bringing out my material to me in a Lyft car.I am technologically challenged, and my computer is not working, and I had a great deal of trouble uploading a 300 page set of exhibits onto the website. James gave me another email address and worked with me until the exhibits were received, and I am more thankful than words can express.

I think Librarians should run every level of everything, for uniformly they are the kindest, most invested, most resourceful, and smartest people around. This review is a placeholder until I can get back to the library and give them mammoth hugs!!

Morrigan

Staff is friendly enough and the facilities are always clean. However, their book selection is very small (unless you're looking for picture books), and one time they misplaced a book that we turned in and they tried to send my then 5 year old to collections over $25 over a book that they misplaced. I asked them about it and they were able to find the book where it was supposed to be on the shelf because they had shelved it without checking it back in. They sorted it out in the end, no problem, but it was annoying that it came to that.

Betsy R.

The children's programs are fabulous. My daughter received a special package while picking up reserved books today. It was a new journal and art supplies. It made her day and she has been enjoying it for hours. She was also offered snacks, which is so caring. Most importantly, the fellow who helped her was very kind. Thank you for this beautiful service to our community. ❤

Thienan

Decent library with all the amenities. Large parking lot and using the library to pick up holds is great. Staff is also friendly and helpful when you need some help and you are generally ignored otherwise. However, the atmosphere can sometimes get rowdy with all the kids in the afternoons. Also, I would agree they need more seating areas or tables for reading/studying and quiet work.