Publix Super Market at The Shoppes of Silver Lakes - Pembroke Pines, Florida

Publix Super Market at The Shoppes of Silver Lakes

Located at 18341 Pines Blvd, Pembroke Pines, FL 33029, this Publix Super Market is a popular destination for grocery shopping in the area.

Characteristics and Specialties

This store offers a wide range of specialties, including:

• Supermarket: offering a vast selection of fresh produce, meats, canned goods, and household essentials.
• Bakery: providing freshly baked bread, pastries, and desserts.
• Beer store: featuring a variety of beers from local and national breweries.
• Deli: serving sandwiches, salads, and other prepared foods.
• Florist: offering fresh flowers and arrangements.
• Grocery store: providing basic grocery items, household supplies, and personal care products.
• Seafood market: offering fresh seafood, including fish, shrimp, and other options.
• Wine store: featuring a selection of wines from around the world.

Other Amenities and Services

This store also offers:

• Curbside pickup
• No-contact delivery
• Delivery
• In-store pickup
• In-store shopping
• Onsite services
• Same-day delivery
• Great produce
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• Bakery
• Check cashing
• Food
• Organic products
• Pharmacy
• Prepared foods
• Gender-neutral restroom
• Restroom
• Wi-Fi
• LGBTQ+ friendly
• Transgender safe space
• Quick visit
• Ink cartridges
• Plastic bags
• Checks
• Credit cards
• Debit cards
• NFC mobile payments
• SNAP/EBT

Opinions and Reviews

This company has 961 reviews on Google My Business, with an average opinion of 4.6/5 stars.

Customers praise the store for its large size, polite staff, and wide selection of products. Many reviewers mention the produce section as a standout, with some even going out of their way to compliment the staff on their excellent customer service.

Some reviewers note that the store can be busy, especially on weekends, but overall, the consensus is that Publix Super Market at The Shoppes of Silver Lakes is a great place to shop.

👍 Reviews of Publix Super Market at The Shoppes of Silver Lakes

Queen S.

5/5

Large store. Thanks to Peter, Jose, Alex & Dom, the produce section is Always up to par. They satisfy the customers. They are also Very polite. I see them greeting people All the time. They Actually make shopping at this location it a pleasurable experience. It's the same for Ryan, Carson & Stefon up at the customer service department. Thanks!😉

Kristin M.

1/5

The worst deli- placed a paid sub order online at 2:30. Pick up time 3:30. Arrive at 4 and find it’s not made. Asked about the sub and was told the chicken tenders are still cooking. No concern, no rush. No attention given. Spent 20 more minutes waiting for the chicken tenders, left with just the tenders no sandwich. Had to take more time to request a refund. This isn’t the first time I’ve had issues with sub orders here. Horrible customer service.

Lory P.

1/5

The deli dept needs to do better. Sub orders are never ready on time, orders are always incomplete or incorrect and the overall customer service is terrible. The staff is always annoyed and unprofessional.

Shane

1/5

I used to work for Publix, so I know they have a policy to refund you the cost of an item if they charge you the incorrect amount. This Publix did not honor that. They incorrectly had a price marked and they just amended the price to reflect the difference. Which is fine, but when I asked about it the employee/manager at customer service said they only do that when you are buying multiple of the same product. Which I know is incorrect. But overall a fan of Publix just not this location due to incorrect honoring of Publix policy.

F. F.

5/5

You know you're in a Publix when the employee takes you to the very spot where you can find your item. My Publix at Silver Lakes is no different. They are kind, thoughtful, and eager to please employees.

Prodigal D.

3/5

I like this Publix, BUT a few things:
1) Majority of the employees are nice, But Shelly or Sherry is NOT polite at all. She often looks grumpy, and Sneers as if she's a disgruntled employee. Perhaps she Shouldn't be into customer service, and ESPECIALLY NOT at the customer service desk, because she Certainly doesn't possess more display That (Good customer service). Her attitude is actually a bit deplorable. I've heard this from multiple people -And this has been this way for multiple Years! No one wants to go somewhere in which they feel uncomfortable - Especially Not to Shop!
2) Fruit spoils Quickly, quicker than usual. I've witnessed more than one person complain about this. While it may be because of weather, it could also be vendors, or perhaps certain produce in Not on season. I do understand that this is somewhat Out of the store's associates' control.
3) The food in the HOT case at the deli doesn't always look Fresh. It's Most often Burned and DRY!! NOT Good. Other Publix locations have MUCH More Appetizing items/food.

Kimakra N.

5/5

Really good place to get your grocery needs. The store is fully stocked and has some reasonable prices. They have value prices on the Publix brand items and the buy one get one free on many name brand products throughout the store on a weekly basis. I noticed the Greenwise brand is an organic brand trademark by Publix. If you're starting to eat more organic food , Greenwise carries most of the favorite foods found on the shelf as well in the frozen sections.

Richard V.

1/5

The Deli staff at this Publix are insufferable. Ordered a sandwich for a 12:25 pickup, showed up at 12:35 and they hadn't started preparing. 40min isn't enough time to make a club? Had to skip lunch and nearly missed a meeting. What's the point of online orders if the staff ignores them? Don't pay for them in advance because then getting a refund is an issue.