SMS-iT - San Francisco, California

Address: 1390 Market St #200, San Francisco, CA 94102, United States.
Phone: 6503338337.
Website: smsit.ai
Specialties: -.
Other points of interest: On-site services, Wheelchair-accessible entrance.
Opinions: This company has 24 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of SMS-iT

SMS-iT 1390 Market St #200, San Francisco, CA 94102, United States

☎️6503338337

⏰ Open Hours of SMS-iT

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Closed

Introduction to SMS-IT: A Reliable Communication Solution

For businesses seeking a robust and adaptable messaging solution, SMS-IT presents itself as a compelling alternative to traditional platforms. Located at 1390 Market St #200, San Francisco, CA 94102, United States, and reachable at Phone: 6503338337, SMS-IT specializes in Application-to-Person (A2P) messaging services, offering a streamlined approach for businesses to engage with their customers through SMS.

Company Overview and Specialties

SMS-IT distinguishes itself through a commitment to providing secure, reliable, and cost-effective SMS solutions. The company’s core expertise lies in delivering A2P messaging, catering to a diverse range of industries. Notably, they have demonstrated proficiency in supporting sectors often restricted by conventional communication platforms, including those involved in cigars, alcohol, tobacco, and gambling. This specialized knowledge is a key differentiator, as evidenced by a client who experienced significant difficulties with Twilio and was successfully transitioned to SMS-IT’s services, preventing substantial business disruption. Their A2P verification process is particularly noteworthy, boasting a turnaround time of approximately two days – a significant advantage over more cumbersome processes.

Location and Accessibility

The physical location of SMS-IT in San Francisco facilitates direct engagement and on-site services for clients. The office is equipped with a wheelchair-accessible entrance, ensuring inclusivity and accessibility for all visitors. This commitment to accessibility underscores the company's dedication to providing a welcoming and convenient experience for its clients.

Customer Feedback and Reputation

Customer feedback consistently highlights SMS-IT's responsiveness, technical expertise, and competitive pricing. Google My Business reviews reflect a high level of client satisfaction, with an average rating of 4.5/5. Many clients express appreciation for the company's ability to accommodate specific industry requirements and its commitment to providing exceptional customer support. Several testimonials emphasize the significant cost savings achieved by switching from platforms like Twilio, coupled with the assurance of reliable service and access to restricted industries. The speed of their A2P verification process is frequently praised, demonstrating an efficient and streamlined operational model.

Key Features and Benefits

SMS-IT offers a comprehensive suite of features designed to meet the evolving needs of modern businesses. These include:

Scalable Messaging Infrastructure: The platform is engineered to handle high volumes of messages efficiently and reliably.
Advanced Delivery Tracking: Clients gain real-time visibility into message delivery status, ensuring optimal communication effectiveness.
Dedicated Support Team: A responsive and knowledgeable support team is available to assist clients with any technical or operational challenges.
Customizable Templates: Businesses can create branded SMS templates to enhance brand consistency and engagement.
Industry-Specific Compliance: SMS-IT prioritizes compliance with relevant regulations and industry standards, particularly within sensitive sectors.

Website and Contact Information

For further information and to explore SMS-IT’s services, prospective clients are encouraged to visit the company’s website: Website: smsit.ai. The website provides detailed product information, pricing details, and contact options. The readily available phone number allows for immediate communication with a representative.

Specialties

While specific details regarding their internal structure aren’t publicly available, SMS-IT’s core specialties center around A2P messaging, with a pronounced focus on serving industries with heightened regulatory considerations. Their proficiency in supporting sectors like tobacco and alcohol signals a sophisticated understanding of compliance and security protocols. Furthermore, their rapid A2P verification process showcases an operational agility rarely found in competitors.

Additional Points of Interest

Beyond its core services, SMS-IT offers on-site services, facilitating direct collaboration and customized solutions. This commitment to personalized support underlines the company’s dedication to building strong client relationships. The wheelchair-accessible entrance further demonstrates a commitment to inclusivity and accessibility, creating a welcoming environment for all.

👍 Reviews of SMS-iT

Peter R.

5/5

I just wanted to shoutout to SMS-IT as a very happy client because I'm in a restricted industry (cigars) and Twilio kicked me off so I was pretty screwed. They were able to help me as a Twilio alternative and save my business from doom. Not only are their rates like half the price of Twilio but they work will all of those restricted industries like alcohol, tobacco, gambling etc. Oh, and their A2P verification only took like 2 days.
And their support has been A Class!
This is not an ad for them or some spam message. Just a very happy client.

Mike R.

5/5

They have the best customer support of any CRM that I've ever had. I presently work with GHL and SMSIT and SMSIT staff literally works around the clock with me to perfect my campaigns and even created features for me that didn't previously exist just because I asked. When it doesn't work the way that I want it to, they change it so that it does. They go the extra mile and I have been able to integrate my audaxai.pro technology to include conversational AI. They are the new must-have in the business world.

powell J.

5/5

I've been absolutely delighted with my experience using SMS-iT CRM! This platform is incredibly powerful for managing customer relationships and streamlining communication. The AI-driven features, such as the Smart Inbox and AI Persona, have been remarkably effective in helping my team handle customer interactions efficiently and personally.

The platform's user-friendly interface and automation capabilities have saved us countless hours, enabling us to focus on high-impact tasks. Additionally, the excellent customer support and extensive resources have made the learning curve effortless.

With SMS-iT CRM, our customer engagement and sales have soared. The detailed analytics and reporting features have provided invaluable insights for optimizing our strategies. I can't imagine running my business without SMS-iT CRM – it's truly a game-changer!

Cain R.

5/5

I've been using SMS-It for a while now, and I must say, the software is nothing short of amazing—it truly delivers on its promises. However, I do have a "complaint": the team, especially Henry and Nishit, resolves my issues so quickly that it barely gives me a chance to make a cup of coffee! Their support is exceptional, always ready to jump on a call and assist with any questions. Kudos to the whole team for their incredible dedication and support!

Irene

5/5

SMS-iT CRM has completely changed how we handle customer relationships! This amazing platform has given us the tools to connect with our customers like never before. From AI-driven personalization to integrating the latest technologies, SMS-iT CRM has truly boosted our business growth.

What I love most about SMS-iT CRM is how it makes complicated tasks so easy. The simple interface and automation features have streamlined our work, saving us both time and effort.

The results speak for themselves – using SMS-iT CRM has led to a big increase in customer engagement and sales. The platform's analytics and reports have given us useful insights to keep improving our strategies.

If you're looking for a CRM that will take your business to the next level, SMS-iT CRM is the one. It's a game-changer that has exceeded all our expectations!

Jack H.

1/5

This is a pump and dump company. They flagrantly boasted their company during their appsumo deal then went radio silent while only producing a beta product. They also raised funding and their investors are trying to squeeze every ounce they can from SMS-iT, or Henry, the founder. I'm sorry he made a deal with them. SMS-iT had potential.

Jean

5/5

SMS-IT is an amazing application and definitely one of the best SMS marketing tool out there. It's definitely the most versatile and feature rich tool, I have come across so far; especially when you see where SMS-iT is heading to.
SMS-iT is an easy-to-use tool that allows you to send text messages, promotions, reminders, birthday wishes, and create text funnels.
The smart tools and the upcoming SMS-iT v. 2.0 are impressive and give to small business a powerful platform to literally omni-channel marketing at an affordable price. Yes, be wherever your customers are to serve them well.

Last not least, when it comes to start-ups, you pay attention not just to the product itself but also the team behind. And I have to acknowledge that I have really see a founder so engaged and committed to his projects and customers as Henry Skull. SMS-iT makes a difference for our business and I recommend it wholeheartedly.

Kristin D.

4/5

I started out using the Decentralized version but have finally begun to get into the Cloud version. My biggest pro for the Cloud version is that it is less hassle to use since you're using SMS-iT's resources as opposed to those of a third party like Twilio. I also like the user interface, but having seen a preview, I am eagerly waiting for version 2.0, which looks even better!

Customer support is pretty friendly and prompt. I have only had 1 instance where I felt like we were going round in circles. Also, they are quick to let you know when they have to forward your issue to the tech department.

Henry, the owner and genius programmer behind the scenes (remember the wizard behind the curtain in the Wizard of Oz) still manages to be *very* present for customer questions and issues. He's so brilliant, sometimes his answers go whizzing over my head! Then again, I also know that Henry brings you back down to earth when you try to overcomplicate something that has a simple solution.

If you have, or want to have, the younger generations as customers/clients, sms marketing via SMS-iT is seriously something you should consider and then act on! Be proactive rather than reactive! After all, the times, they are a-changin' - don't get left behind. SMS-iT represents the future of omni-channel marketing, allowing you to be everywhere your customers are.