Austin Public Health Sexual Health Clinic - Austin, TX

Christina C.

The staff is very professional and super sweet. I just love Ms.Ruth. She genuinely cares about your well being. I trust her completely and feel like I can tell her anything. I wish she was my PCP .

First N.

Called a Couple days before I was scheduled to go in early in the morning for a std check up . when I arrived there were only about eight others the whole entire process took about one hour . The sweet older lady at the second door made me feel welcomed and comfortable. I was tested for everything even a Yeast, infection, and bacterial vaginosis . Only had to pay $20 . They literally have condoms everywhere for free that you can grab. I grabbed alot lol . No problems on my visit I’m glad I chose this place . Will go again in 6 months .

Riley H.

The most efficient, affordable, kind, useful health center I've ever been to. It's like a portal to a European health program or something.

Matticus L.

Note: pick up a pack of the cards from the front desk that are in my picture. I’ll explain at the bottom.

I only found out about this clinic due to being on someone’s contact list. At first I was overwhelmed by how far they go to get in contact with you. From a call to a private letter at your home address. You can tell that they take healthcare seriously and are doing such great work to keep help prevent contact with others.

My first visit with them was great. They provide easy to understand instructions on where the clinic was, where to park, how to access the building, etc.

The check in process is very quick and there’s no waiting room of people behind you when you’re giving them your personal information. (My favorite part of this client was the privacy.) Your assigned a number from the front desk where you then proceed through the next door to meet with their register.

Here you get to meet Anne Wiebe who has been just a blessing to talk to each time I’ve visited. If you have a cost for your visit she will help you through that. If not, like me she will still welcome you and ensure you understand the process of the clinic. You can really tell that she loves her job and it helps you get into a better mood if you were worried beforehand. She will direct you to a waiting area and tell you to wait for your number to be called.

Don’t forget that they are calling numbers like I did because that’s embarrassing after you realize that they’ve been calling you for a min. The wait time for me has never been over 10 mins and I’ve been to this office about 4 times now.

Depending on your visit reason. You might be called to either do your blood work before seeing your healthcare provider. It’s quick and easy. Then they will have you wait back in the waiting room.

Very shortly your provider will come scoop you up by calling your number (don’t worry your number is on your check-in sheet if you forget).

They will take you into your treatment room where you’ll have a conversation with your provider. At this point you might have additional testing such as urinalysis, and swab testing. Your provider may also provide treatment if required. They will ask you about PREP and if you’re interested in speaking with an advocate. (You really should if you’re not already on PREP. It could save your life.)

Once the provider is finished with you they will release you and you’ll simply check out with Anne at the register desk. She will help to schedule any follow ups or answers any questions you might have. Then you’re free to go.

Okay, so about these cards. They are called “Ask Listen Talk Repeat.” If you’re in a relationship or going on dates you should pickup a deck of these cards. They told me they are met to help generate conversations between parents and their children. But I was curious and took a deck home. A few days later I was sitting at home with my parter of almost a year and saw them sitting on the counter. I opened them up and told him let’s play a game. So we stared playing letting each person draw a card and to ask the other the question. These cards helped remind my partner and I what we forget to ask each other. We learned new things about each other and shared some deep tears of love. I definitely encourage you to just be silly and read a few of these with your partner. Relationships can get stagnant, but it’s up to us to keep finding ways to make each other feel great and loved.

Thank you for all this clinic does. Everyone you will meet here is so amazing and doing so much to help the health of the citizens in our wonderful community.

Na&ddi ?.

a problem that befell me from a previous relationship. An employee contacted me and offered to help! I recommend this clinic to everyone! my insurance did not cover this treatment and it would have cost me a lot! I received timely help. God bless you. Everyone is polite, clinic is clean the nurses are very delicate! special thanks to Adriana and Mrs. Ann. very nice people.

Funkstronaut

Big big thank you to Lisa McCarty. Helped me feel calm, and even helped with the booking of my appointment last minute.
Anne greeted me with a smile And made me feel very comfortable.
The nurse who took my blood was swift and had a great sense of humor, and Sabine was really knowledgeable and did a great job breaking down my chart so even I could understand it without a medical background.
They made me feel comfortable with something that used to make me feel insecure.

Kevin G.

This my second time coming to this clinic. I'm so happy about how fantastic everyone is. All of the staff are friendly and warm. They made me feel so comfortable.

They said I'd be done in an hour, but everything went even faster than that!

The only negative thing is that once when trying to ask if they had walk-ins, the lady on the phone seemed annoyed or tired. That interaction left me feeling dumb.

But overall, this is a great place to get the sexual healthcare you need. They only charge you $20! Definitely recommend coming here.

Sarah B.

Cannot say enough positive things about this place! The staff is so friendly and respectful. Ann was extremely helpful in getting me setup and taken care of. Signup for their online portal is efficient and you get some results same day. The numbers system to remain anonymous is the waiting room is an appreciated level of protection. $20 for full testing, exam, and treatment if needed is amazing! Will definitely be back