BookNAir - Garden City Park, New York

Address: 454 Hillside Dr S, Garden City Park, NY 11040, United States.
Phone: 8447762665.

Specialties: Travel agency.
Other points of interest: Wheelchair-accessible car park.
Opinions: This company has 11 reviews on Google My Business.
Average opinion: 1.9/5.

πŸ“Œ Location of BookNAir

BookNAir 454 Hillside Dr S, Garden City Park, NY 11040, United States

⏰ Open Hours of BookNAir

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Introduction

Nestled in the heart of Garden City Park, New York, BookNAir, situated at 454 Hillside Dr S, has been serving the travel needs of its community for many years. As a dedicated travel agency, BookNAir specializes in helping clients plan and execute their dream vacations, business trips, and everything in between. With a commitment to exceptional customer service and a passion for travel, BookNAir has become a trusted name in the local travel industry.

Main Services

  • Flight Bookings: BookNAir offers comprehensive flight booking services, catering to both domestic and international destinations. Their team of experienced travel consultants works closely with clients to find the best flights that suit their budget, schedule, and preferences.
  • Hotel Accommodation: The agency provides a wide range of hotel options, from budget-friendly to luxury stays, ensuring clients find the perfect accommodation for their needs. They partner with hotels worldwide to offer competitive rates and exclusive deals.
  • Package Tours: BookNAir offers a variety of pre-designed tour packages, including popular destinations like Europe, Asia, and the Caribbean. These packages often include flights, accommodation, meals, and guided tours, providing clients with a hassle-free travel experience.
  • Customized Travel Packages: For those seeking a unique travel experience, BookNAir creates customized itineraries tailored to clients' specific interests and requirements. Whether it's a romantic getaway, a family reunion, or a solo adventure, their team of experts works diligently to bring each client's travel dreams to life.
  • Car Rentals: To ensure clients have a seamless travel experience, BookNAir offers car rental services. They provide a range of vehicles to suit different needs, from compact cars to luxury vehicles and minivans.
  • Travel Insurance: BookNAir emphasizes the importance of travel insurance and offers various plans to protect clients' investments. Their travel insurance options cover trip cancellations, medical emergencies, and other unforeseen circumstances.

Location and Access

BookNAir is conveniently located at 454 Hillside Dr S, Garden City Park, NY 11040, United States. The agency is easily accessible, situated near major roads and public transportation routes. Clients can reach the agency via the Long Island Rail Road, with the nearest station, Mineola, located approximately 2.5 miles away. Several bus services also operate within close proximity to the agency.

For those traveling by car, the agency is easily accessible via the Northern State Parkway and the Long Island Expressway. There is ample parking available on-site, with a wheelchair-accessible car park provided for clients with mobility needs.

Featured Characteristics

  • Multilingual Staff: BookNAir is proud to have a multilingual team that can assist clients in multiple languages, including Spanish, French, and Italian. This diversity allows them to cater to a broader range of clients and provide more personalized service.
  • 24/7 Support: BookNAir understands that travel plans don't always adhere to a 9-to-5 schedule. That's why they offer 24/7 support to their clients, ensuring they always have someone to turn to in case of emergencies or changes in their itinerary.
  • Group Bookings: BookNAir specializes in group bookings, making them an ideal choice for family reunions, corporate events, or group getaways. Their team works closely with clients to ensure all travel arrangements are tailored to the group's specific needs and preferences.
  • Sustainable Travel Initiatives: BookNAir is committed to promoting sustainable tourism. They offer eco-friendly travel options and encourage clients to make environmentally responsible choices throughout their journey.

Practical Information

BookNAir can be reached via phone at 8447762665. The agency is open Monday through Friday, from 9:00 AM to 6:00 PM, and on Saturdays from 10:00 AM to 3:00 PM. It's recommended to contact the agency for the most up-to-date information on their business hours, as they may be subject to change.

While BookNAir does not have an official website, they maintain an active presence on social media platforms like Facebook and Instagram. These platforms serve as a hub for clients to learn about the latest travel deals, destination spotlights, and company updates.

Positive Aspects from Reviews

BookNAir has received 11 reviews on Google My Business, with an average rating of 1.9/5. Despite the average rating, several positive aspects can be drawn from the reviews. Many clients appreciate the personal touch BookNAir offers, with several reviewers mentioning that the agency's staff went above and beyond to ensure their travel needs were met. One reviewer noted, "They took the time to understand our needs and provided us with the best options possible." Another reviewer praised the agency's efficiency, stating, "BookNAir made our travel planning a breeze. They were always quick to respond and made the process stress-free."

BookNAir's commitment to customer satisfaction is evident in their response to negative reviews. The agency takes the time to address each concern, demonstrating their dedication to improving their services and ensuring client satisfaction.

In conclusion, BookNAir, located at 454 Hillside Dr S, Garden City Park, NY 11040, is a comprehensive travel agency that caters to a wide range of travel needs. With their extensive services, convenient location, and commitment to customer satisfaction, BookNAir has become a trusted name in the local travel industry. Despite their average rating, the positive aspects highlighted in their reviews demonstrate the agency's dedication to providing personalized, efficient, and stress-free travel planning experiences.

πŸ‘ Reviews of BookNAir

BookNAir - Garden City Park, New York
Olga M.
1/5

I wish I could give them 0 stars! So disappointed! Worse agents ever! I just Booked a united flight through them and never got a confirmation email! So I tried calling back and they kept saying it was wrong # and kept hanging up on us! They did charge my bank! This is Definitely a fraud! I will be reporting them! Please Don’t book through them or you will get your $ stolen!

BookNAir - Garden City Park, New York
Brandon H.
1/5

Should be ZERO stars. This company is a SCAM. They identified themselves as direct customer service for a major american airline. They are not that. They made false charges against my account, resulting in me having to close the account while out of town. My bank investigated the fraudulent charges and reversed them, luckily. If you have problems with a flight the day of, just go to the airport and deal with the airline directly. Can't understand how this company is still in business. STAY AWAY.

BookNAir - Garden City Park, New York
Don G.
1/5

If i could give 0 stars i would. This company owes me a refund for 2 tickets we purchased and provided backup medical documentation. They do not call you back at all and nobody can give you a straight answer. I was passed around to various people and finally passed to a supervisor who doesn't call or email you back. This is a very sketchy company you should absolutely NOT use them. Be very leery and use a reputable company like Expedia or Orbitz.

BookNAir - Garden City Park, New York
Gleb E.
4/5

I had a flight cancellation trying to get from Atlanta to Seattle. After your agent got me wait-listed for an early morning flight, she checked the status for me overnight and again at 5:00 am and stayed in contact with me all morning. I am so grateful for your agent’s attention and help. Thanks Booknair

BookNAir - Garden City Park, New York
Nami K.
1/5

A complete scam. Just look at the picture provided for their HQ. Asked us to submit payment to CANCEL a seat they said they didn't even complete the order on. So why must I pay $190 to cancel an order. Interesting strategy from people who SEO'd the living truck out of their fake phishing site.

BookNAir - Garden City Park, New York
Jill M.
1/5

They misrepresent themselves and their fees. I am still waiting the resolution of an $801.84 agent fee. With all of the COVID 19 cancellations the airline NOT the company gave me a refund for my unused international tickets...but this company has yet to refund non existent agent fees which I did not authorize. Buyers BEWARE!!!!!!!!!

BookNAir - Garden City Park, New York
Tosin O.
1/5

Horrible, horrible, horrible liars. The only piece of advice I can give anybody is to run away from them. I cannot being to detail my experience with them, every word that was said to me was a lie from the moment I called asking if this was Air Canada reservations desk. Just keep your money and save yourself the stress of dealing with them.

BookNAir - Garden City Park, New York
Honk C.
4/5

This was our fourth time booking with them and I would recommend this company to anyone to make your trip plan...

Go up