Business Information Solutions, Inc. (BIS) - Robertsdale, Alabama

monica A.

They are knowledgeable and get the job done. I never have issues with them understanding what it is i need even when i don't have the right words to explain... they just know. Not that they should just know but for people who are not techy, this really helps.

Cheryl R.

My company uses BIS for their IT solutions and they are quick, responsive and have been able to resolve my computer/printer issues easily and without any problems. They are respectful and do not make me feel stupid when I call them. Thank you!

Mathew Z.

I have been incredibly fortunate to find BIS as an IT team that I can trust without hesitation. They have been instrumental in ensuring our security and compliance are in top-notch shape. The impeccable service they provide has surpassed expectations. When we needed to elevate our security measures due to customer demands, Phillip Long and the BIS team took charge, going above and beyond to handle everything from implementing policies and procedures to equipping us with tools for protection and providing thorough training. Thanks to BIS, we can now rest easy knowing our organization is secure and audit ready. Having BIS as a partner has given me peace of mind and put us in a strong position to maintain customer satisfaction and attract new clients effortlessly. BIS is, without a doubt, the best in the business!

Ikram M.

I cannot express enough gratitude for the exceptional services provided by BIS. We encountered a crippling ransomware attack that left our organization in chaos, and our internal IT staff was at a loss on how to navigate through it. That's when BIS stepped in and truly saved the day.

From the very beginning, their team exhibited unparalleled expertise and a swift response to our critical situation. BIS not only effectively remediated the ransomware attack, but they also implemented robust security measures to prevent such incidents in the future. Their dedication and proficiency have transformed our IT landscape, providing us with a sense of security and confidence that we hadn't experienced before.

What truly sets BIS apart is their ongoing commitment to excellence. Rather than simply resolving the immediate crisis and moving on, they have continued to be our steadfast IT partners, ensuring that our systems are not only secure but also optimized for peak performance. Their proactive approach and attention to detail have made a significant impact on our daily operations.

BIS doesn't just fix problems; they prevent them. Their team's depth of knowledge and innovative solutions have been invaluable in safeguarding our organization against potential threats. Their responsiveness and reliability have turned what could have been a catastrophic event into an opportunity for growth and improvement.

In conclusion, I wholeheartedly recommend BIS to any organization seeking a reliable, knowledgeable, and proactive IT partner. Their dedication to their clients' success is evident in every interaction, and we are grateful to have them by our side. Thank you, BIS, for being the lifeline our organization needed in the world of IT.

Donnie A.

Since we started working with BIS I strongly feel that our practice network is safe and meets all the compliance regulations. They have great customer service skills and are quick to solve any issues we have. Mrs. Becky ( our account manager) is an absolute pleasure to work with as well!

M B.

BIS services are outstanding! I needed help moving an office network, and they were more than happy to help. Their service was prompt, secure, professional, and well thought out. I have used many of their services and also highly recommend the IT monitoring. This is your one-stop-place for all things online, software, and hardware. They can even help you with HIPAA compliance and marketing your online presence.

James F. E. I. C.

I was patient and allowed them ample time to get the system up and running. The requirements of my setup couldn't be delivered for a productive working environment, so I have found a provider that can better understand the complete architecture, which allows me to stay focused on my business and forget about IT issues.

Melodye Z.

When we returned to work after the new year, one of my company computers smoked when it was turned on. A friend recommended that I call BIS to see if they could help me. They were fast, efficient and economical. They replaced both of our computer systems, hard wired the network and provide back up and repair services. I couldn't be happier with the work and the peace of mind that their services provide.