Collette - Pawtucket, Rhode Island

Dirk E.

We visited Italy with Collette Tours, and toured Tuscany and Umbria. It was a 5 Star experience! Everything was extremely well planned, the hotel selection was fabulous, and the program very well done. It was the perfect mix of sight seeing, culture, education, and local impressions. Our tour guide Luca, together with our bus driver, was very, very knowledgeable, and they provided an excellent tour experience. The restaurant recommendations and selections were spot on. We always felt independent and part of a great tour. Collette Tours is the very best way to travel in a tour experience.

Rachel E.

In 2024 I took two Collette trips and had a wonderful time! I recommend Collette for travelers who are looking to learn and be active while touring new destinations.

The Canadian Rockies by Train tour in Fall was beautiful. My Collette Tour Manager, Clare Martin, was amazing- knowledgeable, kind and very organized. The itinerary was so much fun and the hotels were great. We spent a lot of time outdoors, exploring the national parks, lakes, mountains and towns. Banff & Lake Louise were stunning! The food selections were varied and incorporated a lot of local flavors. There was a fair amount of down time if you do not elect to partake in the optional excursions.

Sunny Portugal in October was the perfect time to go. My Tour Manager, Jose Eleuterio Alves Nunes Ferreira, ensured our group saw the best of Portugal! He was able to surprise us with live music and wonderful local treats each day. The optional excursions for a cave and grotto boat cruise as well as the Fado night were exceptional. I enjoyed the Algarve the best, but our itinerary was outstanding. We even had a picnic, on a mountain side, with a bread making demo.

On both trips, Collette used brand new Mercedes Benz motor coaches with excellent drivers. We were kept safe and well attended to the entire trip. From the hometown pick up transportation to the airport to the flight scheduling, all our needs were met.

I cannot recommend Collette enough! You’ll have a wonderful time, eat plenty of local food/drinks, and meet many fun loving individuals while seeing the best sights.

Valeri W.

If you’re looking for a worry free group travel experience, Collette is perfect! You’ll be picked up at your door and taken to the airport. When you land at your destination, one of their professional tour managers will meet you at the airport. From there, you will be part of the highest quality tour company. They take pride in taking care of their travelers and creating memories in each location. Have loved every tour!

Deborah B.

I went on a group tour through Collette. It was fabulous. Our Tour director, Paula, could not have been better. We went to Sicily and Southern Italy. Everything we did was so fun and the dinners were delicious. Paula made sure those with food issues had exactly what they needed. I am planning another tour next Spring and will definitely be using Collette Tours!

Diane C.

More than half of our tour days were rainy. Our tour manager said it was Italy’s rainy season when we complained.
Why offer a tour during the rainy season? Half of our group came down with colds. A few tours were canceled due to the weather.
Definitely don’t go to Italy in October.

Alivia

I did the cowboy country tour that started in Rapid City, SD. The places we went to were great, e.g. Yellowstone, Grand Teton, Deadwood, The Badlands, and Mount Rushmore. However I don't think enough time was spent at each location, more time was spent in places like visitor centers and gift shops than I would have liked. Only one hour was allotted for Mount Rushmore. This tour seems to have been designed for people of a higher age group than myself. I am in my early 20's and was frustrated with the lack of walking around in the parks. The food served was mostly okay except at our farewell dinner there were horseflies surrounding us as well as the food. I over all had a good experience on this tour but that was mostly due to who I traveled with rather the tour itself.

April D.

My clients were always happy with Collette. They offer unique, not typical, trips where I was able to convert a lot of FIT clients to one of their small group trips. I love that they design everything themselves by people that live in destination too. They've always been a pleasure to work with and had my back if something went wrong. Super reputable company, financially stable (which means a lot this day and age) with a great and wide array of products.

E S.

Traveler Beware. I have booked tours with several different agencies over the years and never had a significant problem. This was our first and will be our last time using Collette.
Most of the time was spent on a tour bus with very little time doing any excursions. When we did get to stop, it was often for only 30 minutes at a site, and this had to include the gift shops, rest rooms, and to purchase food. Few meals were included. The tour bus had a poor PA system and cramped seats.

The meals that were included had none or almost no flexibility to be modified. You ate what they gave you. Some meals were fine, but most had a cafeteria feel to them.

At our first hotel we were advised to to drink any water in the hotel because it had old pipes, but we could buy water at the lobby. Bottles were expensive.

We arrived at one hotel after a full day of travel from the previous hotel. We were told we had time to go to our rooms and come back to down to take the bus to an excursion. We got off the bus, went directly to our rooms, dropped off our heavy carry-on's, and came directly back down. We did not change, use the bathroom, or anything else. Literally, just dropped off our bags. When we arrived, the bus had left us and several other travelers who were all dumbfounded.

On the trip home, there was no bus from the airport. It was about an hour late, and we were told conflicting stories from the company about what was to blame.

I filled out Collette's 14 page evaluation form for them providing them with these details and many, many more situations that occurred.