Elite - San Diego, California

Terry S.

I recently completed the 6-month Master's Elite Service Advisor Training Course, and I couldn't be more thrilled with the results. Darrin and Sabrina, the leaders of my class, were exceptional in their approach, providing invaluable insights and tools that transformed the way I approach my role as a service advisor.

Through this course, I gained a deeper understanding of effective communication, customer satisfaction strategies, and sales techniques that not only boosted my confidence but also led to tangible results. Since completing the course, I have achieved over $1.1 million in sales this year—an accomplishment I attribute directly to the training and mentorship I received.

If you're a service advisor looking to elevate your skills and achieve extraordinary success, I highly recommend the Master's Elite program. It's truly a game-changer!

Thank You Darrin and Sabrina!

Martha C.

After 10+ years of working as an automotive technician, my whole world suddenly changed when my father passed away in April, 2024. I found myself running his repair garage - South Salem Auto Care - while simultaneously dealing with heavy grief and doing my best to pick up from where he left off. The transition from tech to owner has been rather stressful and difficult. Thankfully, a friend from a neighboring shop, who dealt with the exact same situation, approached me and told me to reach out to Elite. From the moment I spoke with Joe Marconi to being paired with a phenomenal coach, Gary Pontious, it was, hands down, the best recommendation I could have received. Gary has helped me develop skills and strategies to overcome the many challenges I face in this new role. He encourages me to always improve in every aspect of this multi-faceted field. Whether you are struggling or if you are just looking to refine what you already have going with your business, I very highly recommend Elite Worldwide.

Josh P.

This course helped me gain confidence in my abilities as a service advisor. I was very happy that it focused on having integrity and putting people before money. Darrin and Sabrina are amazing and very talented instructors who help you every step of the way. Thank you both so much!

Corry B.

We here at McCormick Automotive and McCormick Quality Tires and Lube can't say enough about the Masters class taught through Elite! We believe in the course so much that we have sent three of our service writers though and sending another in October!
This changes your potential superstar inside and out! After taking this course their confidence and ability to increase their sales numbers increases twofold!
We highly recommend this to any repair shop that is interested in growing and doing more in sales!

Katelyn F.

Darrin & Sabrina are an absolute honor to work with and know exactly how to make everyone feel welcomed. Going into the class I was extremely nervous, but they helped me grow confidence in such a short amount of time. If I had the chance I would do it all over again! 10/10 recommend this course and the amazing people who teach it!

Kira P.

Darrin and Sabrina were stellar trainers for this course! I was privileged that my employer offered this course to me. Wow! Is all I can say. I had previously been in the industry for 6 years. But the things I learned in 6 months with this course, amazed me. So much information! And the guidance was second to no other class I've ever taken. If you EVER get the opportunity to take a master class with Darrin or Sabrina, I would JUMP on it. No matter the cost. I can guarantee you will come out a better person. You will have such knowledge in how to HELP people and understand them. And make your job that much easier!

Heather B.

Darrin, Sabrina, and Tom made the whole masters program. As soon as I walked into my class in San Diego I felt welcomed and when I left I had a new sense of hope for career in the automotive industry as well as in personal life. Throughout the six months I learned how to be a better mom and wife, and I overcame a lot of obstacles in my work. I truly could not have advanced as much as I have without Elite and The Master's Program. Sabrina really helps, encourages, and provides the necessary feedback to allow you to grow and continue to grow after my course is complete. Tom is awesome too! When he would come to our classes he also provided feedback necessary for growth and encouragement to keep going! Darrin is amazing, not only is he the owner of Elite but, he co-owns his own repair facility with his brother. He is so busy, but takes the time to help Sabrina and Tom facilitate. He is humble and a great person! All three of them are! So thankful our owner believed in me to take this course. I've made new friends in the automotive industry, and have a renewed hope in our field. Highly recommend!

Jen B.

I am so thankful I took this course. I am proof that you CAN teach an old dog new tricks! Darrin and Sabrina are rock stars! They both are amazing human beings. They treat everybody with respect and made me feel like I matter. Always so uplifting and positive. I will always hold a special place in my heart for them and my classmates.