Iconic Web Headquarters - York, Pennsylvania

Itzel G.

We are extremely disappointed with the service we received from this company. As a small, family-owned business, investing $5,000 in a website was a huge step for us, and unfortunately, it has turned into a frustrating and costly mistake.

After countless meetings to explain what we needed, they consistently failed to deliver. Each time they asked us to “approve” changes, the work was either incorrect or barely addressed the issues we highlighted. The most critical function we needed for our business to run properly was never completed, leaving us with a half-finished website and no way to operate effectively.

To make matters worse, they pressured us to pay the second installment of the bill, even though the contract clearly stated payment was due after the site was completed. We trusted them, but they took our money and failed to fulfill their obligations.

This experience has not only cost us $5,000 but has also left us scrambling to figure things out on our own while losing additional revenue. We cannot recommend their services to anyone, especially small businesses who value their hard-earned money and time.

Response to owner: I appreciate the response but would like to hear which part isn’t true. We literally had to pay another designer to make an illustration on canva of what we wanted our homepage to look like and submit it to your team so they could replicate it. This was after have multiple one on one meetings and even providing an already existing website from another company so you guys could reference it to create ours (which you guys asked for during our first meeting.)No one helped us or explained how to transfer our customers from our old billing system to the new one. And the monthly option was priced wrong which is still affecting us now. We’ve had to get rid of that option completely. You guys have our contact information, if you would like to reach out to us we’d be more than happy to receive the finished website we already paid for. And I would like to give a shout out to Pamela for being the only person who would advocate for us during this process.

Will E.

Found on the web/hired this place to create our web presence. After 2 painful months, we moved our project to someone who started from scratch, because these young boys running this place are children in every sense of the word. Not professional, not even adequate. They yelled at our CEO and argued with everything.

Kody's know-it-all condescending attitude. If he were my kid, I'd ground him for 6 months and make him eat his vegetables. This was excruciatingly painful and expensive.

We are in a better place now because we started over with someone else who we made sure to meet in person. Everything we did with Iconic Web has been lost money and time. It was not usable. Thankfully we found a REAL design firm. Iconic Web is not a serious business. It feels like a group of kids practicing free enterprise system with their computers in between video games.

Ally M.

I have had the pleasure of working with the professionals at Iconic Web. To start with everyone, I have had the pleasure of speaking with have been bright, motivated, and conscientious of doing excellent work. Their communication and meeting deadlines are exceptional and their follow up has been impeccable. I am very happy with my website design and will be working with them again on other projects.

I highly recommend them and will continue building a great working relationship with this company.

ROCOL B. S.

Iconic Web team delivered a design that I LOVE! They understood what I was going for! Iconic Web are super easy to work with; not only did they shine on my beautiful website but they also have stellar communication. I recommend them 100% because they care about producing quality work and their clients. Thank you Bryce, Kody, Alex and everyone who worked on my website.

Crystal C.

I can't say enough good about Iconic Web Headquarters! I brought to the table a very customized website design due to my products being custom made. I thought it was going to be a very difficult task, but Joe, Kody and the team at Iconic Web HQ executed my vision exceptionally. They were very patient with me and my ideas and changes. They were easy and outstanding to work with and it has now been almost a year being with them. I love bringing new ideas to the table because they are very responsive & quick to complete new tasks. Very satisfied with the exceptional service they provide. Again, I can't say enough good about this company.

Daryl B.

Highly recommend Iconic Web HQ! Having had a disastrous experience with another web hosting company, I am ever more grateful to be working with Iconic. They have cleaned up the mess made by the other company and have greatly improved the design and function of my website. They’ve also built an incredible ecommerce system. Each employee at Iconic has been accommodating, quick to respond, and exceeds expectations. They thoroughly understand SEO and the correct way to gain Google ranking. They’re also just super nice people to work with. I only wish I had found Iconic much sooner.

Tammy M.

My website looks AMAZING !!! I was in the planning stages of my new Treasure Adventures business and I called Iconic Web HQ to get an estimate for designing my new website. They responded right away. After explaining what I wanted out of my website they had an estimate very quickly and I thought it was a very reasonable price. They are very responsive to all my questions and changes. They are very friendly and professional. I get compliments all the time on how professional my site looks. In the upcoming months I will be using them again to redesign my husband’s stump grinding website. I highly recommend them for all your website needs.

Lori A.

I highly recommend Iconic Web Headquarters and their team. I had a wonderful experience from my initial request for information through launch. I initially met with Kody and shared what I was looking for in a website. He immediately forwarded a presentation outlining what a partnership with Iconic Web entails, details around the process and the cost. Once I made the decision to move forward, I was introduced to Lance who designed my website. Lance took the time to understand what I was looking for in a website, he was very patient with my numerous questions and was always super quick to respond. Lance did a fantastic job on the website! We've shared the link with family and friends to review the site and everyone has had such remarkable comments on how well done and professional the site is. I have very much enjoyed working through this process with Lance and look forward to a continued partnership with Iconic Web Headquarters.