JOINTECH LLC - New Kent, Virginia

Jointech LLC: Your Trusted IT Partner in New Kent

Jointech LLC stands out as a dedicated provider of computer repair and IT support services within the New Kent, Virginia area. Operating from their central location at 7748 Sedge Dr, New Kent, VA 23124, this business serves both residential and commercial clientele seeking reliable technical assistance. The company bridges the gap between complex technological challenges and accessible solutions, emphasizing a client-centered approach that resonates well with their community. For customers seeking dependable service, Jointech represents a significant resource for maintaining operational efficiency and resolving technical issues promptly.

Core Services and Capabilities

While the specific service list provided is incomplete, based on online presence and customer testimonials, Jointech LLC appears to offer a comprehensive range of computer support services. These likely include, but are not limited to, on-site computer repair, hardware diagnostics and replacement, software installation and troubleshooting, network setup and maintenance, virus and malware removal, data recovery assistance, and IT consultation for businesses. The online reviews suggest a capacity for handling complex tasks such as system restores, application reinstallations, and configuring essential software like email clients (e.g., Outlook). The emphasis on restoring functionality to devices like laptops underscores their hands-on technical capabilities. This breadth of service positions Jointech as a one-stop solution for various technology needs, from simple fixes to more intricate system recoveries.

Customer Experience and Accessibility

Jointech places a strong emphasis on client convenience and professionalism. The company's online platform facilitates key interactions: customers can schedule appointments online, request quotes or estimates digitally, and benefit from services designed for accessibility, including on-site technical support. Notably, the mention of a wheelchair accessible parking lot indicates a commitment to serving clients with diverse physical needs, ensuring that receiving service is comfortable and convenient for everyone. This focus on accessibility is a commendable aspect of their customer service philosophy, removing potential barriers for those who require it. The company's responsiveness, highlighted in one review where contact was established quickly and service was completed efficiently, further enhances its appeal. They appear to prioritize clear communication, as evidenced by Ahmad Mustafa's direct involvement and thorough post-repair assistance in resolving Wi-Fi, keyboard, mouse, software, and backup issues.

Location and Contact Information

Located in New Kent, Virginia, Jointech LLC provides IT services to a specific regional clientele. Their fixed address at 7748 Sedge Dr, New Kent, VA 23124 offers a clear point of reference for potential customers seeking their services locally. The contact number, 8049444004, provides a direct line for inquiries and scheduling. While the website www.jointech-us.com serves as their online presence, linking directly from the provided reference, it seems not to host reviews or extensive service details currently. For those actively seeking computer repairs or IT support, contacting them directly via phone or checking their website is the recommended first step to understand their current offerings and book an appointment.

Reputation and Client Feedback

Jointech LLC maintains a robust reputation, reflected in their 5/5 average rating based on 19 reviews across Google My Business. This overwhelming positive feedback signals consistently high levels of client satisfaction. Reviews highlight key strengths such as the technical competence of their staff (e.g., Ahmad Mustafa), the professionalism demonstrated during service visits, the reasonable pricing, and the comprehensive nature of the repairs. Customers frequently commend the efficiency of the service, the clear communication regarding the work performed, and the thoroughness in addressing all necessary issues, from hardware failures to software glitches and data restoration. One review specifically praised the ability to restore Outlook functionality and reinstall essential applications, underscoring their expertise beyond basic repairs. This strong track record suggests that Jointech delivers on its promises of reliable, high-quality IT support, making it an excellent choice for anyone experiencing computer difficulties.

Why Choose Jointech LLC

For individuals and businesses in the New Kent area facing computer problems, Jointech LLC presents several compelling reasons to choose their services:

• Technical Expertise: Staff members demonstrate clear technical proficiency, capable of handling a wide range of hardware and software issues, from minor glitches to major system recoveries.
• Professionalism and Reliability: Reviews consistently mention professional conduct, punctuality, clear communication, and the ability to resolve complex problems effectively and reasonably priced.
• Convenience and Accessibility: Options for online appointments and estimates streamline the scheduling process. Furthermore, the facility is wheelchair accessible, enhancing service for all clients.
• Local Commitment: As a local business, Jointech is invested in serving the New Kent community, potentially offering faster response times and personalized service compared to larger, distant corporations.
• Proven Track Record: With a perfect 5-star rating and numerous positive reviews, Jointech has demonstrated a consistent ability to meet and exceed customer expectations over time.

For anyone in need of trustworthy computer repair, technical support, or IT services in the New Kent, Virginia area, Jointech LLC emerges as a highly recommended option. Their combination of technical skill, customer-focused approach, and positive community feedback makes them a reliable partner in maintaining the technology essential for daily life and work.

👍 Reviews of JOINTECH LLC

JoAnn L.

5/5

I contacted Ahmad Mustafa with Jointech about Mid-day after finding a recommendation on FB. He contacted me late afternoon and picked up my laptop. He contacted me in the morning and returned the fixed and updated laptop mid morning the next day. He stayed with me while we turned it on. He helped me get Wi-Fi back, re-install keyboard and mouse, get Outlook back and several apps that needed to be put back on and upload backup. Very professional and reasonable price. I recommend him if you have computer problems. He does much more as well.

Socher F. T.

5/5

Over many years the computer, electronics and electronics grew into an unmanageable, chaotic mess. Recently, we started experiencing growing equipment and network failures and struggled to keep things running. We hired JOINTECH to clean up the mess.

What a great decision. Ahmed, a consummate professional, completely rebuilt and restored every aspect of our systems. Now, everything is working perfectly and bundles of cables have disappeared.

We highly recommend JOINTECH.

Lloyd B.

5/5

Ahmad came to my home at the end of the day on a last minute call. From a customer service standpoint he was amazing. Punctual, very personable and knowledgeable about his profession. I highly recommend him and his company for any and everything i.t. related.

Khalid A.

5/5

He helped me in many ovations

He smart
he is fast
He is knowable
He speaks good English

God bless him and his family

Catherine H.

5/5

Ahmad at Jointech has been a real pleasure to work with. On the three occasions that we have consulted him, he has solved the problem quickly and expeditiously. He demonstrated excellent expertise in IT, electronic storage, networks, and even sound systems. He is very courteous and easy to deal with. In response to all calls, he agreed to come out the very next day. His pricing is reasonable. I plan to call Ahmad first for all our IT and electronic needs. Highly recommend.

K M. M.

5/5

Ahmad was very energetic with my ideas and supported my thoughts and help me mold them into a professional looking style. He was very interactive with my project and shown a sincere drive on making my website look professional and appealing. Prices were also very reasonable. My dollar couldn't have gone any farther with any other professional IT designer.

K F.

5/5

Very professional and prompt service! We couldn't be more pleased with Ahmad and his knowledge and ability to take care of our issues as well as explaining and answering questions. He exceeded our expectations at a very reasonable cost.

Norma N.

5/5

Ahmad is wonderful!!! He had to drive way out of his way to come to our house ( twice) because my Roku wasn’t working n needed a booster out here in the boonies! He was very professional. He was very patient with my sister n I ( we don’t have a clue about electronics) n explained everything to us!! It was very refreshing to have someone that had time for us n didn’t act impatient behind the ‘dumb’ questions!! Thank you Ahmad- for your outstanding service!!! Pricing was very reasonable also!!