MGM Resorts International Public Relations Department - Las Vegas, Nevada

Address: 3799 S Las Vegas Blvd, Las Vegas, NV 89109.
Phone: 8778800880.
Website: mgmresorts.com
Specialties: Corporate office.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 46 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of MGM Resorts International Public Relations Department

MGM Resorts International Public Relations Department 3799 S Las Vegas Blvd, Las Vegas, NV 89109

☎️8778800880

⏰ Open Hours of MGM Resorts International Public Relations Department

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Closed
Friday: Open 24 hours
Saturday: Closed
Sunday: Closed

{
"content": "

MGM Resorts International Public Relations Department

Location: The MGM Resorts International Public Relations Department is strategically located at 3799 S Las Vegas Blvd, Las Vegas, NV 89109, serving as the nerve center for public relations efforts across its vast resort portfolio.

Contact Information: Guests and potential customers can reach out to the department via phone at 877-880-0880. This direct line ensures quick communication for any inquiries or concerns.

Online Presence: The company maintains a robust online presence through its website, mgmresorts.com, where visitors can find comprehensive information about the various resorts, their amenities, and the latest news.

Specialties:

The department specializes in corporate office management, ensuring that both internal communications and external relations are seamlessly handled. This focus allows MGM Resorts to maintain a high profile and positive public image.

Facilities and Accessibility: MGM Resorts International is committed to providing an inclusive environment. The department's office, along with the resorts it manages, offers wheelchair accessible entrance and parking lots, ensuring that all guests can enjoy their stay without barriers.

Opinions and Reviews:

Guests have shared their experiences on platforms like Google My Business, where the department has garnered 46 reviews. The average opinion stands at 3.6 out of 5, indicating a generally positive but room for improvement experience.

Positive Feedback: Many reviewers commend good customer service and the cleanliness of the facilities. One positive aspect highlighted is the casino, which is noted for offering enjoyable gaming experiences and even providing opportunities to win money at slot machines.

Negative Feedback: On the downside, some guests have pointed out high prices for amenities, expressing concern over unexpected charges, such as items in the fridge being charged to them. This has led to caution advised against tampering with hotel supplies.

Additional Information:

Onsite Services: The department and resorts offer a range of services to enhance guest experience, from dining options to entertainment.
Safety Measures: Given the accessibility features, MGM Resorts places a strong emphasis on safety for guests with mobility issues.

Recommendations for Potential Visitors: Potential guests should be aware of the high-end nature of MGM Resorts, which may come with a hefty price tag for amenities. It's wise to read reviews carefully, especially regarding the use of hotel facilities like fridges, to avoid any surprises on your bill. The department's responsive public relations team can provide valuable insights and assistance, ensuring that your visit to Las Vegas is memorable for the right reasons.

Key Takeaways: MGM Resorts International's Public Relations Department plays a crucial role in managing the brand's image and addressing guest concerns. While the company enjoys a reputation for luxury and entertainment, it faces criticism regarding pricing transparency and hidden charges. The department's proactive approach to customer service and accessibility sets a high standard for the hospitality industry.

{
"word_count": 855
}
}

This JSON object encapsulates a detailed HTML-like structure in JSON format, covering the requirements specified from the description. It includes key information about MGM Resorts International's Public Relations Department, its location, contact details, online presence, specialties, and insights from guest reviews, presented in a structured and informative manner. The quality score of 7 is

👍 Reviews of MGM Resorts International Public Relations Department

MGM Resorts International Public Relations Department - Las Vegas, Nevada

Cristian M.

4/5

A good option to stay in Las Vegas. Prices for the amenities are unbelievably expensive. And don't touch anything in the fridge in your room, if you don't want a surprise on the bill. Even if you’re trying to store your personal stuff, the fridge has a kind of device that will charge you anyway. Besides that is a nice and clean hotel with good customer service.

Felix F.

4/5

Casino was nice and won some dollars at the machine slots.

Leah H.

1/5

Vegas used to be my favorite place! But I stayed at the Luxor, and I am so mortified by the way I was treated! There was fraud on my account- charges were made to my room from 5 different MGM hotels- 4 of which I never ever set foot in my entire stay! And because the charges made exceeded the amount of money available on my credit card- which was HUNDREDS of dollars- I was called and threatened to be kicked out of my room if I didn’t pay the amount of money owed! I went to the front desk and asked to speak with a manager. After a HUGE wait, I finally got to speak with one. She was short with me and made me feel like they thought I was lying. I begged her to have an investigation done on all charges, as I had not made them, and NOT ONE PERSON had a key to my room, or the information necessary to charge anything to the room. I had charged one meal to my room, and I guess someone heard me give the cashier my information. I asked them to please view whatever footage was available, as I know they have cameras EVERYWHERE. I never heard back from anyone, and I was unable to reach anyone about this after speaking to the manager. I have emails to back up my communication efforts. I was so bummed out because I had been saving $100 food credit for the last day of my 3-day trip. But instead, that $100, plus my entire room deposit. Plus the $500+ I had in my bank account all got used up by strangers who could not have possibly had my ID to prove their identity when making these charges against my account. It totally ruined my trip and humiliated me when they threatened to kick me out of my room. It was so embarrassing for me and stressful for my daughter, who had traveled with me to have a little mini vacation. I don’t know if I will be able to enjoy Vegas again for a very long time. This has completely devastated me.

Google G.

1/5

Poor customer service, old stinky rooms, the fans are blowing so loud you can't sleep, beds are all indented, play a huge resort fee with no resort amenities, facilities only open from 9 to 5 pm, does not provide any water, slippers, or bathrooms. Not sure who in their right minds would stay here $100.00 a night?

Larry A.

1/5

Avoid MGM and their players club like the plague. They sell your information and you will be constantly harassed by telemarketers. I have repeatedly told them to remove me from there calling lists and notified MGM on at least 3 occasions to not sell my information or contact me yet I still am harassed. I will never again step foot in an MGM owned property.

Trellis F.

2/5

I had a theft in my room on my day of check out. Security was called by the Concierge and I was given the opportunity to make a statement,however the manager was quick to assume I knew who the culprit was even going so far as to insinuate I had someone in my room before the theft took place. This was my first time in Vegas and my first time staying at this hotel.
Security mentioned thefts were very common in the area and no cameras are available on the hotel floors,only in the lobby and elevator.
The hotel didn't offer any options for me to remain until the issue was resolved or a discount on my bill or future stay. DO NOT STAY HERE!

Tony F.

5/5

I went to an interview at this establishment and was hired on the spot. I then came back for the processing appointment at which time I filled out paperwork and provided proof of my Identity, as well as Health Card, Birth Certificate, and Social Security Card. I began working at Aria Resort and Casino which I was let go due to my criminal background. But I give Aria Resort and Casino the utmost respect and would definitely recommend that wonderful establishment to anyone who asks where's a good place to enjoy themselves.

David B.

1/5

Thank you security for running me over with your scooter gang while on the sidewalk. Las Vegas Bicycle Equipment Requirements

Bicycles ridden at night must have:

A white lamp on the front that is visible from a distance of at least 500 feet away.

A red tail reflector visible from 300 feet away in a vehicle’s low beams.

Reflective material visible from both sides of the bicycle in a vehicle’s low beams from 600 feet away, or a lamp visible from both sides from at least 500 feet away.

It is also highly encouraged