Publix Super Market at Westport Plaza - Davie, Florida

Rach R.

This is a rough publix. First, I want to warn you not to place an online order from the deli. We ordered subs online on two different occasions, and both times they were not prepared. We ended up waiting longer for our subs than the customers in line behind us who hadn’t placed an order. Additionally, the night crew isn’t very friendly and often behaves as if no one is waiting for assistance. In my opinion, it seems like they are intentionally working very slowly, it was like bad acting. I also witnessed one customer yelling for help the other day, and the employee responded by yelling back at him after he had already waited for 10 minutes without anyone coming to make his sandwiches
Furthermore, the dessert options at this location do not compare to what other Publix stores offer. I believe management should address the disorganization in the deli and improve employee customer service.

Diego D.

Stopped at this Publix to buy a birthday cake and flowers for my girlfriend's birthday.

Got a white plain raspberry cake and waited at the bakery to request to write "Happy birthday" on the cake.

A very unhappy bakery employee came over, and when I made my request, he said: "we can't write in decorative cakes."
Instead, he gave me a generic Happy birthday plastic sign instead.

I was very surprised and very unhappy because in all my years shopping at different Publix locations, no one ever denied to write "happy birthday" in a cake to me before, even in decorative cakes like the one I've picked...

I took the cake at first but decided to put the cake back and visit a different location.

Martha A. S.

The Deli staff is extremely rude. I experienced a male worker have sarcasm with me only because I asked if the Deli area was closed. I was first ignored and then once I asked again, he sarcastically said “closed where?” And threw his hands up. His demeanor was rude and unnecessary. This was last night. The only reason I asked was because they seemed as if they were cleaning up and usually they don’t serve at the Deli after a certain time. I did let one of the managers know. However, after reading the reviews, I could tell that I’m not the only one experiencing rude staff members at the Deli. They all need to go through customer service trainings before they lose more customers.

Yinay R.

Very friendly environment, Shayne at the Deli department was exceptional. Cut all the Cheese and meats exactly as we ordered and very fast. Definitely a very pleasant experience.

HiddenPiecesBoutique

This review is for Henry, I left my phone on top of the weight scale , when I called my phone he picked up, and said I have your phone here at the customer service desk man was I happy. Thanks again Henry, we need more people like you in this world.

dylan S.

This publix need to seriously overhaul there managers here.....I tried for two days in a row to order a wrap from there deli and both times was not ready when I arrived 15 min after the pick up time. I was then told both times one item they where out of and held up the order. I asked did you try to call me and was told no. Safe to say I did not get anything becuase I was under a time crunch from my lunch break. PLEASE AVOID THIS PUBLIX DELI AT ALL COST. They do not care about the customers in the least bit.

Luis H.

If it wasn't for a few good cashiers, I would have given it a solid 1 star. I've seen why it happened... Management. I've been here many times to see how leadership gives very little effort to make this small store feel better.

shanpixels

Beautiful store, very clean and every worker here is very friendly! I found everything I was looking for. Highly recommended!!!