5/5
I want to give a special shout out to one of the store managers, Brandon. I picked up my Instacart order last night only to realize when I got home that 4 of my items ($22 worth) were missing. Because Instacart is a third party company, their shoppers don't technically work for Publix. When I called Publix to report the issue, the manager could have easily blown me off, but Brandon offered to grab the items for me and DELIVER them to my house even though it was after 8:30pm. My missing items were dropped off in 10 minutes. Thank you so much, Brandon! We appreciate you.