SERVPRO of Anniston, Gadsden and Marshall County - Rainbow City, Alabama

Introduction to SERVPRO of Anniston, Gadsden and Marshall County

SERVPRO of Anniston, Gadsden and Marshall County stands as a dedicated provider of comprehensive restoration and cleaning services within Alabama. This professional company specializes in addressing a wide array of property damage scenarios, ranging from the immediate aftermath of natural disasters to the meticulous cleanup following fires or structural issues. Their team of certified technicians is committed to restoring properties to their pre-loss condition, focusing on both structural integrity and aesthetic restoration. The company is strategically located to serve the communities in and around Anniston, Gadsden, and the surrounding Marshall County areas, offering prompt and expert assistance when it is needed most.

Customers seeking SERVPRo services can rely on their extensive experience in handling various types of damage. The team is trained to manage water damage restoration, which is common in regions susceptible to severe weather, effectively drying out affected areas to prevent mold growth. They also excel in fire damage restoration, tackling smoke and soot removal while mitigating potential hazards. Beyond emergency response, SERVPRO offers routine cleaning services like carpet cleaning and comprehensive debris removal, catering to both residential and commercial clients.

Core Specialties and Services

Emergency Damage Response

One of SERVPRO's primary strengths lies in its rapid emergency response capabilities. Their services are particularly critical in situations involving sudden damage, such as burst pipes causing extensive water leaks or fires breaking out unexpectedly. They are known for their ability to dispatch teams quickly, minimizing further damage and beginning the restoration process without delay.

Water Damage Restoration

Water damage is a leading cause of property destruction, and SERVPRO has specialized expertise in this area. Their process typically involves water extraction, structural drying, and dehumidification to ensure complete restoration and prevent secondary issues like mold and mildew. Professional equipment is used to detect hidden moisture and monitor drying progress.

Fire Damage Restoration

Following a fire, SERVPRO focuses on smoke and soot removal, which can be particularly challenging for sensitive materials. They address odors, restore damaged structures, and help salvage belongings where possible. Their approach is comprehensive, covering everything from cleanup to final cosmetic repairs.

Building Restoration and Debris Removal

SERVPRO offers extensive building restoration services, including mold remediation, drywall repair, and flooring replacement. Their debris removal service efficiently clears away the aftermath of renovations, fires, floods, or other destructive events, facilitating the rebuilding process.

Additional Services

• Carpets and upholstery cleaning to restore appearance after spills or general wear.
• Crime scene cleanup providing respectful and thorough cleaning for sensitive situations.
• Waste management ensuring proper disposal of hazardous and non-hazardous waste encountered during restoration.
• Pre-loss maintenance consultation to help clients prepare for potential emergencies and protect their investments.

Business Location and Accessibility

Located at 1140 Deerfoot Parkway in Rainbow City, Alabama, SERVPRO of Anniston, Gadsden and Marshall County is easily accessible to clients throughout the region. The physical location serves as a hub for their operations, allowing their team to respond effectively to jobs across Anniston, Gadsden, and surrounding areas like Sheffield, Heflin, and Cullman.

The company demonstrates a commitment to accessibility for all customers. Their facility features wheelchair-accessible entrances and a wheelchair-accessible car park, ensuring that individuals with mobility challenges can visit the premises comfortably and conveniently.

For those in need of their services, contacting SERVPRO is straightforward. The business provides a direct phone line at 256-236-8889 for immediate inquiries and emergency responses. They also maintain an online presence through their official website at servpro.com, where clients can learn more about their services or schedule an initial assessment.

Customer Reputation and Community Impact

SERVPRO of Anniston, Gadsden and Marshall County has cultivated a strong reputation for quality service within the communities they serve. According to publicly available reviews, they have received more than 180 evaluations on Google My Business, showcasing consistent customer engagement.

The average rating stands at an impressive 4.8/5 stars, indicating a high level of customer satisfaction. Many testimonials highlight the professionalism, efficiency, and thoroughness of their team. For example, a repeat customer recently praised their "extremely professional and QUICK" response to a significant water leak incident, noting their effective handling of affected areas including the laundry room, kitchen, and dining room, as well as carpet restoration. Another client appreciated the prompt service even for a non-emergency situation, with the team arriving within an hour.

This high rating suggests that SERVPRO consistently delivers on their promises of rapid response, effective cleanup, and fair pricing. They appear to build trust through their expertise, customer-centric approach, and dedication to restoring properties efficiently, making them a reliable choice for handling various restoration challenges in Alabama.

For anyone seeking SERVPRO's services, the positive feedback underscores their expertise in emergency and recovery situations, as well as their responsiveness and attention to detail. The combination of technical skill and customer focus positions SERVPRO of Anniston, Gadsden and Marshall County as a valuable resource for property owners and businesses facing damage from water, fire, or other causes.

👍 Reviews of SERVPRO of Anniston, Gadsden and Marshall County

Jason C.

5/5

I am a return customer. They came out earlier this year to help clean up a huge water leak that got into my laundry room, kitchen, and dining room areas, plus my carpeting. Extremely professional and QUICK! I thought I paid a fair cost for the amount of work needed.

Called them again today for a lesser incident today and they were out within an hour, even though it was not an emergency. Got a customer in me!

Wayne H.

5/5

Servpro responded to an extensive water leak in one of our athletic facilities. We were in the process of installing turf for the facility and water entered the room flowing under the turf throughout the facility. Servpro responded and began extracting water and installed drying fans and de-humidifiers. They had the facility ready to return to operation in three days.

Ted N.

5/5

Talisha with Servpro is awesome! She was very informative and genuine. She always answered my calls and was there anytime I needed her. 5 stars all the way around!

Judy S.

5/5

Great workers and they did a wonderful job. Everyone worked very hard and were very polite and courteous also.

Kapresunn

5/5

The Servpro employee Shane came over and helped me out with my new toilet. He did an amazing job and finished rather quickly. Perfect job I will always call back for more help!

Lois G.

5/5

The Servpro staff was very courteous and efficient. Kyle Hamby, my production manager was very efficient. He explained the process and details well. He was very caring and a joy to work with.
After Kyle and his team finished the mold cleanup the rebuild crew came in.
Nathaniel Sweet was very courteous and explained everything that they were doing. He was a joy to work with. Shane McDaniel that did the work was great and went above and beyond to make sure that everything was completed and done with pride. It was a pleasure to have them work on my home. Thank you.

Mattie D.

5/5

We had our bathroom vent fan catch on fire causing smoke and soot. I chose ServPro for our restoration. They were immediately out to the house to assess and begin getting the smoke out of the house.
Everyone has been so courteous, professional, and worked hard to get us back to "like it never happened. "
I am super pleased with the clean up, construction, the phone calls checking on us and the progress, and the final inspection.

Daniel R.

5/5

Shane and Chuck did a great job! They were great at communicating what needed to be done each step of the way. The master bathroom looks great. Very kind and courteous team!