Zenfolio - Redwood City, California

Zenfolio: A Comprehensive Overview

Zenfolio is a renowned web hosting company that specializes in providing photography services and e-commerce solutions to its clients. Established in 2006, the company has since grown to become a trusted name in the industry, offering innovative tools and services to photographers and businesses alike. Located at 303 Twin Dolphin Dr 6th Floor, Redwood City, CA 94065, Zenfolio can be contacted via phone at 62073980 or through their user-friendly website at zenfolio.com.

Specialties and Services

• Photography service: Zenfolio offers a range of photography services to cater to the needs of both amateur and professional photographers, including photo galleries, blog posts, and client proofing tools.
• E-commerce service: The platform provides a seamless e-commerce solution that enables photographers to sell their work directly to customers, with features like secure payment processing and customizable shopping carts.
• Web hosting company: Zenfolio prides itself on delivering reliable and efficient web hosting services, ensuring that clients' websites are fast, secure, and always available.

Other Points of Interest

• Wheelchair accessible entrance: Zenfolio's office is designed to accommodate clients with disabilities, ensuring that everyone can access their services with ease.
• Wheelchair accessible parking lot: The company provides a designated parking lot for clients with mobility issues, making it convenient for them to visit the office.

Opinions and Average Rating

Zenfolio has garnered a strong reputation among its clients, with a total of 297 reviews on Google My Business. The company boasts an impressive average rating of 4.5/5, testament to its commitment to customer satisfaction and exceptional service.

One satisfied customer, who has been with Zenfolio for over 10 years, praised the company's excellent customer support and quick response times. They also highlighted the ease of use and the overall quality of their photography images on the platform. Another reviewer, also a long-time user, commended Zenfolio for its user-friendly interface and reliable hosting services.

Final Recommendation

For individuals and businesses seeking a comprehensive photography service and e-commerce solution, Zenfolio is an excellent choice. With its commitment to providing top-notch customer support, user-friendly interface, and reliable hosting services, it's no wonder that Zenfolio has earned a stellar reputation in the industry. We highly recommend visiting their website at zenfolio.com to explore their services further and take the first step towards building a successful online presence for your photography or business.

👍 Reviews of Zenfolio

Daniel C.

5/5

I have been with Zenfolio for over 10 years and my experience with them has been amazing. Customer Support is excellent and quick and always meet my needs and suggestions that I my like to enhance my website. Never had a problem very happy!

Larry W.

5/5

I have used the Zenfolio platform for my website for over 10 years. It is very easy to use and I have very much enjoyed the experience and the quality of my photography images.

Laura E.

5/5

In photos and the field of photography, the sales side of things does not always go as smoothly as one would like. As soon as I joined Zenfolio, my business flourished due to the expert website design. Whether you are just beginning or have been doing it for a while, the support team is available to assist you.

Yancy M.

1/5

After 12 years with Zenfolio, I discovered today a great many photos are missing from my account. Can't begin to express how disheartening it is to find bits and pieces of work covering over a decade disappearing from this service. No calls or emails mentioning zenfolio was having data center issues or is working to restore accounts. Adobe Lightroom plugin shows me what should be there in the galleries, yet there is nothing. I can no longer recommend this service for professional photography.

Matt B.

2/5

It used to be a great service, you got a great looking website, complete with e-commerce and unlimited storage space, at a reasonable price. But ever since they implemented the archiving policy, it has ruined the whole experience for me. My website no longer looks nice, as it is now littered with white thumbnails that say “Archived Gallery”, and clients with photos in those archived galleries now have to restore the galleries, which can take days. It’s terrible now if you have a lot of galleries that you would like to keep active. There’s no way to opt out of the archiving, you can only set 20 galleries to stay unarchived, and you have to restore galleries one at a time. Again, which can take days to restore. Of course prices have also gone up over the last couple of years, so now you’re paying more money for a worse service. I will seriously be considering switching services when my current subscription runs out. These issues may not matter to you if you only keep 20 or fewer galleries active at any one time, but for me this could be the dealbreaker.

John S.

4/5

For portrait and event photographers it’s a brilliant platform second to none.
For landscape photographers it’s frustrating because it’s so good and so close but missing vital functions. The fundamental storage system hides all metadata from search engines perfectly, which is what event photographers want but not what landscape photographers need. They also dropped search from the new version which means I’m stuck on the old system.
The sales engine is brilliant.
The accounting and reporting is good.
The customer service is great.
Highly recommended for portrait photographers.

Jeremiah F.

5/5

I can’t really say a single bad thing about this company. Their prices are straight forward, and what you get is pretty clean actually. If all you want is a nice clean website, online portfolio and the option to send your clients the complete product, this is it. I took my time finding an all-in-one solution and they have it. If you want to sell directly you can basically have your photos drop shipped with whatever frames the client chooses. I could go on, but I’f you’re not a client, become one. New clients get 50% off at the time of my review. (😂 sounds like in work for them)

Nicole F.

5/5

Zenfolio is a fantastic website building platform and the support team is amazing at answering questions. The support team is prompt and efficient. I have never had to wait more than one day for an answer or resolution. Without changing everything to make it confusing- zenfolio has amazing and continuous updates that make navigation smooth and easy for both the website builder and your customers. I REALLY love that you can do SO much on your mobile phone, making it extremely convenient to work and update things from anywhere. I am very happy I went with Zenfolio.