WebPerception LLC. - Novato, California

Ian Framson

We've hired WebPerception to deliver bandwidth circuits up to 1 Gbps at various locations throughout the SF Bay Area. They say what they do, then they show up on time and do what they say. Pricing is reasonable and fair. Communication is timely and accurate. Really a trustworthy and reputable business. They are responsive and show a vested interest in their customers' success. 6 stars.

helle griffiss

Having Web Perception installed was a very pleasant experience. Eric and the other installer, I apologize for not remembering your name this moment, were so easy going, knowledgable and helpful and my WiFi is working so well. Also Wesley, with whom I spoke many times, was so helpful with setting up the whole thing, thank you very much all.

Abby

I've been a Comcast/Xfinity customer and an AT&T customer. Both had either awful customer service or awful internet service or both. I switched to Sonic, who has good customer service but, because they use AT&T's infrastructure, terrible internet. The upload speed was less than 1 mbps, which meant that when I updated my iOS, or backed up my photos, it took about a WEEK, and I was not able to use internet for anything else during that time. NOT ACCEPTABLE. But now, with WebPerception, my upload speed is 12, more than 25x as fast, and download speed it 53 mbps. PLUS, their customer service is awesome! SO much better than anything I've had before. They are REAL PEOPLE who really care about their customers. Their tech support is available 24/7. Their price is about the same. I've been a customer for over a year now, with no problems at all. They are totally reliable and my internet is reliable. I can't say enough good things about this company. It seems idiotic to use either of the faceless giants out there. They made it really easy to switch. You really can't go wrong with using WebPerception.

Martina Austin

I've been a happy WebPerception customer for the last 25 years, if not more, and have always been treated with respect and kindness. My technical questions were answered promptly and the one or two issues I had were addressed immediately. I definitely recommend WebPerception.

Sue Hopkins

Hands down best internet service! I live in the country and my options are very limited. Came across WebPerception and thought I'd give it a try. Never have any issues and it works great. Highly recommend WebPerception!!

Jim Harrison

They have been servicing our church for a few years now. Excellent technical ability and very nice people.

Unitarian Universalist Congregation of Marin

Janette Morrow

Great experience working with this company. We switched to them at work, and have been absolutely thrilled with their service. The install project was not a small deal, since they had to work with AT&T to come and lay fiber on the hill where we are in Terra Linda. Brendan managed our project with great communication, expertise, and follow through. In addition, they made a commitment to Net Neutrality even as it was being dismantled on the federal level. This was important to me personally as well as my employer. I highly recommend this company.

Torey Heinz

This is the best internet provider I've ever worked with by FAR. I cannot even describe how refreshing it is to call a phone number and get an actual human. They were so helpful, kind, and caring.

The internet is AMAZING and for a super affordable price. Anyone in Novato who uses comcast or any of the other garbage national companies is SERIOUSLY missing out!!!