McDonald's - Southbank, Victoria

Address: Crown Casino, 8 Whiteman St, Southbank VIC 3006.
Phone: 0396995650.
Website: mcdonalds.com.au.
Specialties: Fast food restaurant, Cafe, Coffee store, Family restaurant, Hamburger restaurant, Take Away Restaurant.
Other points of interest: No-contact delivery, Delivery, Takeaway, Dine-in, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Coffee, Late-night food, Vegetarian options, Breakfast, Lunch, Dinner, Counter service, Dessert, Seating, Toilets, Wi-Fi, Wi-Fi, Casual, Family friendly, Groups, Credit cards, Debit cards, Mobile payments, Credit cards, Good for kids, High chairs, Kids' menu, Free parking lot, Paid street parking, Parking.
Opinions: This company has 513 reviews on Google My Business.
Average opinion: 3.2/5.

Location of McDonald's

0396995650

McDonald's is a well-known fast food restaurant that specializes in a variety of services. Located at Address: Crown Casino, 8 Whiteman St, Southbank VIC 3006, this establishment offers a range of options for any time of the day. With delivery, takeaway, and dine-in services, this McDonald's location is easily accessible for all customers.

This restaurant is wheelchair-accessible, with a car park, entrance, and toilet that accommodate customers with disabilities. They offer vegetarian options, breakfast, lunch, and dinner menus, and counter service. Whether you're looking for a quick bite or a place to sit and enjoy a meal, this McDonald's has got you covered.

Additionally, this location offers free parking in their lot, as well as paid street parking nearby. They have seating available, as well as toilets and Wi-Fi for customers to use. They are a family-friendly establishment, with high chairs, a kids' menu, and options that are good for kids.

For those looking to enjoy a coffee or a sweet treat, this McDonald's also has a cafe and coffee store. They offer dessert options and are open late for those nighttime cravings. Whether you're looking to dine-in, takeaway, or have food delivered straight to your door, this McDonald's has a range of options to suit your needs.

With mobile payments and acceptance of credit and debit cards, this restaurant makes it easy for customers to pay for their meals. They have a casual atmosphere, making it a great place for groups or individuals to enjoy a meal.

According to Google My Business, this McDonald's has received 513 reviews with an average rating of 3.2/5. This rating indicates a generally positive experience for customers who have visited this location.

Overall, this McDonald's location at Crown Casino, 8 Whiteman St, Southbank VIC 3006 is a convenient and accessible option for those looking for a fast food meal. With a range of services and options, this restaurant is a great choice for families, groups, or individuals. For more information or to place an order, be sure to check out their website: mcdonalds.com.au.

Reviews of McDonald's

edwards1992

1/5

Waited 18 minutes for cheeseburger meals. When finally got them we have no pickles or onions. Take them back and they decided to give us over the top pickles and onions.
Upon our third attempt the manager sighs in my face before having to again ask for three cheeseburgers.
Absolutely appalling service, food was cold, mess behind the counter was unbelievable. Fries, drinks, ice cream all over the ground.
How this place passes health inspections is beyond me.

Ruby Trotter

1/5

Got from doordash, burgers and chips were fine but nuggets tasted undercooked like raw chicken. You guys should be rotating your chicken it is unsafe for everyone that wants to eat these nuggets. Ridiculous.

sventek

4/5

It's alright for what it is but if it's looking particularly busy, make sure you check your order before leaving the counter cuz they can mess it up. The quality of food is usually ok though so overall glad this exists where it does! Don't forget to give them your crown membership card when ordering so you earn crown points (which currently doesn't expire and points can be eventually redeemed for food too). Public toilets available nearby (part of Crown).

hfhfgh ghfghfhf

2/5

First I was greeted with a extremely rude worker (female) who was working at the front counter on the 6th of October around 4:30pm with blondish hair and a hat with fries on it. The attitude coming from this girl (definitely not a woman) was DISGUSTING and that is a under statement. She would pack orders wrong then get mad when customers complained about the food they paid for and didn't receive. She is most certainly not suited for customer service and it was clear she shouldn't have not been there, better off firing this individual. The food was completely stale and the drinks drowned in ice. Disappointing result. The Atmosphere was pretty nice with a lot of seating space, it was pretty dirty though. One last time, that worker needs to go.

Brian

1/5

the 3 reasons why i give this McDonald's lower grade rating!

1) Dirty!!!
I saw the people who handled the food with the same gloves for food, touching mobile phone, touching computer screen, and other things, and without changing a pair of new gloves for handling food!

2) the food looks too much different from demonstrating photos!

3) the workers it seems like don't understand how to respect food, and also the working attitudes with a bit of making around!

Richard Zander

1/5

Ate here three times during my stay in Melbourne, this is one of the worst McDonalds I have ever experienced. Each time food was cold, got 3 different burgers (double cheeseburger, filet fish and mighty muffin roll) and each time it looks like the team member just threw the ingredients together from 5 meters away.
I've eaten at some average McDonalds before but this one was actually terrible. Sometimes there very busy but I also went here when it was quiet, only one other customer waiting, and the food was the worst on this occasion, so being busy is no excuse.
They either have really poor standards or they just don't care

richard harvey

5/5

Saturday night 3am, busy as a bee,,starving, ,drunk, tired n sleepy impatient customers from all age groups looked so intimidated yet happy. As there was this girl power team working in harmony like an symphony headed by this cool as a cucumber small dynamite manager Avneet. Who was fully hands, working on all stations like an octopus with 16 arms.
Thank you for displaying such an amazing leadership quality and STAY BLESS ALWAYS ? ? ❤️

Mrdo 2000

1/5

Went to pick up a plain sundae and hot chocolate.
Sundae was perfect, but hot chocolate was not.
When I got home, I tasted the hot chocolate and it was coffee! It was 12:00 AM, so I was furious!
I went to the BP before and forgot to get a hot chocolate, so I decided to come here.

I just ended up making myself one at home.
Also, atmosphere was okay but had nothing to do with this review.