Chef's Hat - South Melbourne, Victoria

Chef's Hat, located at 131 Cecil St, South Melbourne VIC 3205, is a well-known establishment for all your kitchen needs. With a phone number of 0396821441 and website at chefshat.com.au, this kitchen supply store, appliance store, countertop store, and cutlery store is a one-stop-shop for both professional chefs and home cooks alike.

One of the standout features of Chef's Hat is the wide range of products they offer. From kitchen appliances, countertops, and cutlery to bakeware, cookware, and smallwares, you'll find everything you need to equip your kitchen. They also offer delivery, in-store pick-up, and same-day delivery, making it easy to get your purchases when you need them.

Chef's Hat is not only known for its extensive product range but also for its commitment to accessibility. The store is wheelchair-accessible, and they offer a wheelchair-accessible car park. They are also a LGBTQ+ friendly and transgender safe space, making everyone feel welcome and comfortable while shopping.

Payment at Chef's Hat is convenient and flexible. They accept credit cards, debit cards, mobile payments, and cash. With so many payment options, it's easy to make a purchase that fits your budget and preferences.

In terms of customer satisfaction, Chef's Hat has received rave reviews. With a total of 1024 reviews on Google My Business, the store boasts an impressive average opinion of 4.5/5. Customers have praised the store for its knowledgeable staff, extensive product range, and excellent customer service.

Reviews of Chef's Hat

Boonyarat Iyarat

5/5

What really stood out to me was the friendly and helpful staff. They were always ready to assist with any questions I had and made my shopping experience enjoyable. Plus, the prices are very affordable.

Kishore Damodharan

4/5

It would be really helpful if you could organize the takeaway containers on the first floor according to their size. It doesn't make sense to place the 280ml containers in a random spot. Alternatively, placing clear size labels on the shelves would save your customers a lot of time. It doesn't matter if you've been using the same system for the last 10 years – a more organized approach would benefit everyone. While the place is fantastic, customers often struggle to find the right takeaway containers. Staff on the first floor can easily locate them by looking at the boxes, but this is much harder for your customers, who can't easily identify the sizes without picking them up and checking the labels. It does not matter it is a $2 item or a $2000 product. It must be given equal importance. On average, 15 to 20mins of every customers’ time is getting wasted finding items in this section. The staffs must be trained to receive customers’ feedback at first floor without yelling to the customers.

dougmilledge

5/5

Amazing range of products and the service was fantastic. Claire looked after me this morning and made the whole experience seamless! Will be back for sure!

Shuai Zhou

5/5

Bought this afternoon, Quench my wok. Good product fair price.

Trent Kaczmarek

5/5

“I always check out Chefs Hat when visiting the South Melbourne Market, it’s like the IKEA of the culinary world. It’s a great store for gifts, I like to give cocktail & wine glasses and they have such a great range that is always changing. The staff are so helpful and patient ( I probably drive them crazy with my questions) and appear quite knowledgeable. I’ve picked up some lovely items and the recipients have loved receiving them as gifts. I now want to get the Sam Gordon POTTR coffee cups for myself, they’re gorgeous.”.

Mark Marky

5/5

Where the chefs shop literally. Chefs Hat have everything you want and can think of and even the stuff you never thought of until you’re in the place and you have a light bulb moment. Been coming here for well over 10 years from buying kitchen equipment to knives, plates and everything in between, super helpful and backed with knowledge of the products. Staff are super friendly and always asking if you’re after a hand with anything , it’s ran like a well oiled machine. Easy to shop and buy without feeling pressured like some other places.
Even makes it better that it’s right across from my favourite Market, it’s a chefs/foodies dream! See you soon guys ?

Stefan van Vuuren

1/5

For a business that’s a real paradise of catering and kitchen equipment and needs, the staff are regrettably rude, arrogant and aloof. I got the impression that I was interrupting a conversation between three of the shop assistants and they couldn’t be bothered to be helpful. I’d invite your staff to come to the country to experience what friendly and sincere service looks like.

Daisy Dong

5/5

Regularly buying stuff for cafe past from 3 years, they have varieties of items for commercial to domestic. Rick was helpful on my last visit.